💳 Refund & Returns Policy
We want you to love your purchase from StyleVista. If for any reason you’re not satisfied, our Refund & Returns Policy makes the process simple, secure, and stress-free.
📦 1. Eligibility for Returns
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🔄 Items can be returned within 14 days of delivery.
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🕶️ Sunglasses must be unused, undamaged, and in original packaging.
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🧾 Proof of purchase (order confirmation or receipt) is required.
🚚 2. How to Start a Return
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✉️ Contact our support team with your order details.
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📋 We’ll provide instructions and a return address.
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📦 Pack your sunglasses securely and ship them back to us.
💰 3. Refund Process
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🔍 Once we receive and inspect your return, we’ll notify you via email.
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✅ If approved, your refund will be processed to your original payment method.
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⏳ Refunds typically take 5–10 business days depending on your bank or provider.
🔄 4. Exchanges
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If you’d like a different style or color, we’re happy to arrange an exchange.
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🚚 You only need to cover return shipping; we’ll send the replacement at no extra cost (for UK orders).
🚫 5. Non-Returnable Items
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❌ Used or damaged sunglasses (unless defective)
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❌ Gift cards or promotional items
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❌ Clearance/Final Sale products
🛡️ 6. Damaged or Defective Items
If your sunglasses arrive damaged or with a manufacturing defect:
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📸 Send us a photo of the issue within 48 hours of delivery.
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🆓 We’ll arrange a free replacement or issue a full refund.
📩 7. Contact Us
For any return or refund inquiries, please reach out to us.
We’re here to help make your shopping experience smooth and reliable.
